Delete your Rise account
This page explains how to delete your account and data in Rise, the sobriety tracker published by Rise - Solutions (on Google Play as “AA - Days Since, Sober Counter” and on the App Store as “Sober Tracker, Meeting & Guide”). Last updated November 10, 2026.
Delete it in the app (fastest)
- Open Rise and tap the Settings (gear) button on the Home screen.
- Tap Delete account and data.
- Confirm. You may be asked to sign in again first, to prove it's you.
Your account and all data linked to it are deleted right away.
Can't open the app? Ask us by email
Email support@riselives.com from the email address you use to sign in to Rise, with the subject “Delete my Rise account”. We'll delete your account and data within 30 days and confirm by email.
If you used Rise as a guest without an email, we can't match an email request to your data, so please use the in-app option above.
What is deleted
- Your account and sign-in details
- Your profile, focuses and sobriety start dates
- Daily check-ins, moods, habits and their history
- Journal entries, trigger plans, workbook answers and program progress
- Coach chat history and your weekly insights
- The copy of your purchase history stored with your account
What is kept
- Purchase records. Apple, Google and our subscription provider (RevenueCat) keep records of purchases as required for billing, refunds and tax law.
- Crash reports and usage analytics. These are kept by our analytics providers for a limited time under their own retention periods. They are not linked to your name or email.
Subscriptions
Deleting your account does not cancel an active subscription. Cancel it in your App Store subscriptions or Google Play subscriptions.